About John
My motto is: “Customer service is everything!” I take pride in being an honest person who can get along with just about anyone. Proud of the high customer service marks I have received throughout my 30+ year career in the auto industry. I started working for my father, and have continued to thrive in this business. I attended Hart High School and the Masters College. Outside of the dealership, I love to spend time with my wife, Patti, and my 3 amazing children. My hobbies and interests include basketball, writing music, traveling, and watching sports – go Lakers!
Customer rating
4.9 / 5 based on 3522 ratings (2262 written reviews)
Recent reviews
John is a pleasure to work with.
— Wayne P. ,
Great service as always.
— Bryan W. ,
John always takes care of me when I go to Serra. He is kind and thoughtful and always explains what’s going on with my car. I know I’m in good hands with John.
— Kim H. ,
Our appointment was for a recall and it was completed faster than expected.
— James W. ,
John is great! Always explains in detail the car problems and the follow up video they send you is very interesting and educational. They go out of their way to get the job diagnosed and fixed correctly. The tech stayed after hours to finish up our car so it way ready for us the next morning. Thank you Serra!! Thank you John!!
— Elizabeth H. ,
Excellent. Very good a communication. Nice guy.
— Steve P. ,
It was very good. John is very pleasant and accommodating.
— John P. ,
John was very kind and helpful. My car was serviced promptly and efficiently. Thank you!
— Trevor P. ,
Good communication to customer good follow though with guest
— George T. ,
Everything was excellent. Thank you.
— Michael E. ,