About Jeffrey
Welcome to Serra Traverse City! As a valued guest, you can count on me for a down-to-earth experience, transparency, and informative buying process. Honesty is paramount, and being clear with my customers is the only way of doing business. I love being able to create happiness in people who often do not expect to buy an automobile. Seeing someone get excited about their automotive needs is great! My colleagues and customers know me for my laugh, smile, and kind personality. Getting each of my customers into the right car for themselves and their families is my top priority. I grew up in Harrison Township, MI, and studied at Oakland University. I am often called the jack of all trades, to which I reply that I am a master of none. When it comes to my free time, I love snowmobiling, hiking, camping, boating, and occasionally play beer league softball.
Customer rating
4.9 / 5 based on 290 ratings (211 written reviews)
Recent reviews
Jeff was very patient and worked hard to find me the vehicle/model I wanted, always sending updates. He was a pleasure to deal with, courteous and kind. Serra should give him a raise!
— Sandra C. ,
great sales man no BS love working with him!!
— Cecilio C. ,
Jeff was personable, knowledgeable, and attuned to my interests and preferences. He was open to questions and feedback and gave honest answers. He worked diligently to meet my wants and needs. He ensured a smooth delivery and by far exceeded all of my expectations.
— Matthew K. ,
Jeffrey did a great job listening to me and working with me. He made me feel like I was his only customer while he worked with me. I never felt rushed in our conversations and that meant a lot to me. He also helped me get my first picture with my new to me Cadillac Henry the 8th since its my 8th Cadillac.
— Kurt Z. ,
Jeffrey took exceptional care of me thru the whole process of leasing my vehicle and still checks in periodically with me. He was a joy to work with. I would not hesitate to come back to Serra for a third time
— Mary M. ,
I have shared information (all positive).
— Gifford B. ,
Jeffrey consistently addressed and delivered on all aspects of the lease of and delivery of an XT5.
— James C. ,
Our experience working with Jeffrey to purchase our new Volvo was over the top great! Jeffrey’s was professional and friendly as well as very patient and understanding with us as we learned from him about all the new automotive technological advances. Best new vehicle purchasing experience ever!
— Jane B. ,
He knew answers to all my questions and even suggested answers to questions I did not ask.
— Saloma-Lee A. ,
Jeffrey was extremely helpful with our car purchase. He listened to our desires in a new vehicle and matched us to the Cadillac we bought. Enjoyed working with him.
— Peter M. ,
Specialties
- XT5
- XC60
- XC90
- XT6
- ESCALADE